We are a local, South African company based in Stikland, Cape Town. Our business is managed and run with much passion and energy – we want to make ordering a garage door easy for you our customer.

The doors are designed, engineered and manufactured right here in South Africa! Local is lekker!

The garage doors are all made with proprietary materials like our specialized Alu-Zinc compund. 
The SuperDrive motors are all certified by the NRCS (National Regulator for Compulsory Specifications) 

Door in the box offers a standard 1 year manufacturers guarantee on all doors. Our products are made to the highest standard and we are confident your will have your garage door for many, many years once installed! 

The better you maintain your door, the longer lifespan it will have! 
Handy Tips: 
Whenever you wash your car, give your door a gentle wash down with soap and water. 
Avoid using corrosive chemicals and cleaners. 
Replace batteries in your remote before they corrode. 
Contact us for a motor service!

All doors sold on the Door in the box website are sectional type doors. This means that the door is made up of multiple sections which are mounted onto a track fitted inside your garage door opening. When opened the motor lifts the sections and pushes them along the track parallel to your garages ceiling. Sectional doors are considered more attractive and modern than other styles of doors. Our excellent motor also ensures that the section door is easily opened and closed. Sectional doors also take up less space in your garage than roller doors which require room to roll up in a coil above your opening.

Choices, choices! Please see the Door Ranges page for all relevant information & specifications of each range we offer, we also offer recommendations here to help you pick the right type of door for your property. You can choose your door based on budget, design or quality required. On each door product page you will also find this information under the Description and Specification tabs.

Yes you can! 
In each range we offer 4 standard colours: white; brown; bronze and charcoal and 2 designs: horizontal slats and blocks

Door in the Box only uses the best equipment to compliment our doors. Our superior & proprietary SUPER DRIVE MOTORS are designed specifically to lift even the heaviest garage doors. The SD-800N chain drive garage door openers are rugged, reliable and deliver all-around lasting performance. Smooth, quiet operation with minimal transmitted vibration, making it ideal for homes with living or bed rooms close to the garage or for offices where working hours should go undisturbed by noise. Features include:
- 800 Newton’s Peak Rotational Force
- Battery back-up
- Silent Operation
- Soft Start & Soft Stop
- Obstacle Detection Function
- Accurate Electronic Limits & easy programming
- Comes standard with 2 remote controls + 1 wall bracket

Yes! All the door motors are powered through your properties central power supply but come with a high quality back up battery so during load shedding you will never get stuck inside your garage!

Getting the right size door is imperative! Use our easy to follow How to Measure Guide to find out if you need a Single or Double width door and then which height you need. Your opening needs to also be able to accommodate the door and motor fittings on both sides and overhead for any standard, sectional doors. 
Currently we only sell the standard size doors on the website, for custom sized doors please contact us : info@doorinthebox.co.za

We have a database of accredited installers that are familiar with our products. The installer will collect your door from the factory and come install it in its entirety at your property. You can choose an installer offered to you on Step 3 of the checkout.

Once you have selected your door, go to the Checkout and enter your property address, you will then be offered a list of accredited installers that are available in your area. Select from this list and complete your checkout.

We will be adding more and more installers to our Door in the Box network, please keep checking in! See the “Areas we Service” link for the most up to date list : https://dib.monzamedia.com/areas-we-service

The installer will supply and fit your garage door, tracks, hardware kit and motor. Please note that installers do not do wet work (plastering/cement work) and do not do painting of any walls. Please ensure you have a working power supply for both your door and for the installers on the day.

Yes – standard 15 % is already included in the prices you see displayed on the website.

Currently we are using the Yoco payment gateway, this means customers can use standard credit and debit cards to make payments online. Customers are not charged additional fees to use this payment method.

We are here to help! Please sign into your account, go to My Account > Current Orders > click on your order > click “Log a Fault”. 
This will notify Door in the Box and a service consultant will be in touch to organize an inspection.

Door in the box warrants that when your door leaves our factory it is in excellent working order. Should the door arrive damaged this should be logged prior to installation. If the door is installed in good order but there seems to be a fault in operation or in the material of the door, a fault should be logged. 

Please follow the same process as above : Please sign in to your account, go to My Account > Current Orders > click on your order > click “Log a Fault”. This will notify Door in the Box and a service consultant will be in touch to organize an inspection.

We aim to deliver and install only the best products for our customers. All logged faults will result in a site inspection and all attempts will be made to either correct a faulty installation or replace a faulty product. Door in the box aims to leave you with a fully functional garage door. If this result cannot be achieved, we will discuss a possible refund directly with you. Any refunds issued to your account will be to the original payment method used. There may be a Transport charged deducted from the refund total.